Privacy policy

This Privacy Policy governs how Sleeksartor (“we”, “us”, “our”) collects, uses, stores, shares and protects your personal information when you visit or make purchases on our website https://sleeksartor.shop. Our online store sells shoulder bags, handbags, tops, shirts, outerwear, trousers, sandals and other fashion‑related goods. We act as the data controller under the UK General Data Protection Regulation (UK GDPR) and applicable UK data‑protection law. Our registered business address is 8 PRINCES COURT, ROYSTON, SG8 9FG, United Kingdom. For privacy‑related enquiries, you may contact us via email at info@sleeksartor.shop or by telephone at +44 7593031229.

This Privacy Policy applies to all website visitors, registered account holders, customers submitting orders and users contacting our customer‑support service. By accessing and using our website, you acknowledge you have read and understood this Privacy Policy.

What Personal Data We Collect

We collect personal information that you voluntarily provide to us, as well as certain technical data automatically gathered when you browse our site:

  1. Order and checkout data: Full name, billing address, delivery address, email address, phone number, order history, payment reference details, and return‑related information when you purchase fashion items including shoulder bags, handbags, tops, shirts, outerwear, trousers and sandals. We do not store full credit‑card details; payment information is processed securely by authorised payment service providers.
  2. Account information: If you create a customer account, we store your login email, encrypted password, saved delivery addresses and order records.
  3. Customer‑support data: Messages, emails and notes generated when you contact us about products, orders, returns or general enquiries.
  4. Marketing data: Your email address and consent status if you subscribe to our newsletter for product updates, fashion promotions and new‑arrival announcements.
  5. Automatically‑collected technical data: IP address, browser type, device information, website visit timestamps, page‑view history, referral sources and shopping‑cart activity. This data is gathered through cookies, web beacons and similar tracking technologies.

We do not intentionally collect sensitive personal data such as racial origin, religious beliefs, health information or biometric data. Please avoid submitting such sensitive information to us in messages or order notes.

Why We Process Your Personal Data (Lawful Bases under UK GDPR)

We process your personal information based on the following legal groundsShopify:

  1. Performance of a contract: To process, fulfil and deliver your orders, manage shipping, handle returns, process refunds and provide after‑sales service for your purchased bags, apparel and footwear products.
  2. Legitimate interests: For fraud prevention, improving website functionality, analysing store performance, troubleshooting technical issues, securing our online store, and sending service‑related notifications about your existing orders.
  3. Consent: To send marketing newsletters and set non‑essential cookies, where you have given your explicit permission. You may withdraw your consent at any time.
  4. Legal obligation: To comply with tax, accounting and record‑keeping requirements under United Kingdom law.

How We Use Your Information

We use collected personal data for these purposes:

  • To complete payment processing, arrange delivery and fulfil your orders for shoulder bags, handbags, tops, shirts, outerwear, trousers, sandals and other fashion merchandise.
  • To communicate with you regarding order confirmations, shipment tracking, return updates, refund status and respond to customer‑service requests.
  • To maintain your customer account if you register on our site.
  • To detect and prevent fraudulent transactions and protect our store and customers against unauthorised activity.
  • To improve our website user experience, product assortment and customer service quality.
  • To send marketing emails and promotional offers only if you have opted‑in to receive such communications.
  • To satisfy statutory accounting, tax and legal record‑keeping obligations.

We will never sell your personal data to third‑party companies for unauthorised marketing purposes.

Sharing Your Personal Data with Third Parties

We only share your personal information with trusted third‑party service providers necessary to run our fashion e‑commerce store, and only to the extent required for their services. These third parties act as data processors and are contractually bound to protect your personal data:

  1. Shopify: Our website is hosted on the Shopify e‑commerce platform. Shopify processes website visitor and customer data to operate our online shop. Further details are available at https://privacy.shopify.com.
  2. Payment processors: Authorised payment gateways to handle secure checkout and transaction processing. Full card payment credentials are managed by these providers and are not stored by Sleeksartor.
  3. Shipping and fulfilment partners: Courier and logistics providers who receive your delivery name and address to ship your ordered goods.
  4. Email service providers: Platforms used to send order‑related emails and marketing newsletters for users who have subscribed.
  5. Analytics providers: Tools helping us understand website traffic and user behaviour, which may use anonymised or pseudonymised visitor data.
  6. Legal authorities: We may disclose your personal information if required to comply with court orders, legal requests or applicable government regulations.

Some of these third‑party providers may process data outside the United Kingdom. Where international data transfer occurs, we rely on approved data‑transfer safeguards to protect your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools. Essential cookies are required for basic website operation, cart functionality and secure checkout and cannot be switched off. Non‑essential cookies include analytics and marketing‑related cookies which are activated only upon your consent. You can manage, disable or reject non‑essential cookies via your browser settings or our website cookie‑consent banner. Disabling certain cookies may impact some website features.

Data Retention Period

We retain your personal data only for as long as needed for the purposes for which it was collected:

  • Order, transaction and accounting records are kept for 7 years to satisfy UK tax and legal record‑keeping obligations.
  • Customer‑support correspondence is retained for as long as needed to resolve your enquiry and for subsequent dispute‑handling reference.
  • Marketing subscriber data is kept until you unsubscribe or withdraw your marketing consent.
  • Technical browsing and analytics data is stored for a limited period consistent with analytics tool settings.

When your data is no longer required, we securely delete or anonymise it.

Your Rights Under UK GDPR

If you are located in the United Kingdom or European Economic Area, you hold the following data‑subject rights:

  1. Right of access: Request a copy of the personal data we hold about you.
  2. Right to rectification: Request correction of inaccurate or incomplete personal information.
  3. Right to erasure (“right to be forgotten”): Request deletion of your personal data, subject to legal and contractual exceptions such as mandatory tax‑record retention.
  4. Right to restriction of processing: Request limitation of how we process your personal data under certain conditions.
  5. Right to data portability: Receive your order‑related personal data in a machine‑readable format or request transfer to another controller, where applicable.
  6. Right to object: Object to processing based on legitimate interests or opt‑out of marketing emails at any time. Each marketing email contains an unsubscribe link.
  7. Right to withdraw consent: You may withdraw any previously‑given consent for marketing or non‑essential cookie tracking without affecting lawfully completed prior processing.

To exercise any of these rights, send your request with sufficient information to verify your identity to info@sleeksartor.shop. We aim to respond to valid data‑subject requests within one calendar month as required by UK GDPR. If you are dissatisfied with our response, you have the right to submit a complaint to the UK Information Commissioner’s Office (ICO).

Data Security

We take reasonable organisational and technical security measures to protect your personal data against unauthorised access, alteration, loss or disclosure. Our checkout process uses industry‑standard encryption. However, no method of internet transmission or electronic storage can be guaranteed 100% secure. You are responsible for safeguarding your own account login credentials.

Children’s Privacy

Our website and fashion products are intended for use by adults aged 18 years and older. We do not knowingly collect personal data from children under 16 years of age. If you believe we have received personal information from a child, please contact us immediately and we will remove such data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect business changes or updated legal requirements. The revised version will be published on our website with a new effective date. Continued use of https://sleeksartor.shop after publication means you accept the updated policy terms. We encourage you to review this page periodically.

Privacy‑Related Contact Information

Should you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please reach out: Business Address: 8 PRINCES COURT, ROYSTON, SG8 9FG, United Kingdom Email: info@sleeksartor.shop Telephone: +44 7593031229 Website: https://sleeksartor.shop